Not Receiving Notifications

Follow the device-specific instructions below to ensure that notification settings are correct. Once completed, log out and back into the Crossbar application even if you did not change. Contact Crossbar support if you still do not receive notifications.

iPhone

  1. Open your phone's Settings application.
  2. Select Notifications
  3. Select Crossbar
  4. Select Notifications
  5. Toggle 'Allow Notifications' to On.
  6. Open the Crossbar mobile application.
  7. Click the Menu Icon
  8. Log out
  9. Log back in

Android

  1. Open your phone's Settings application.
  2. Select Apps & Notifications
  3. Select Notifications
  4. Select See All
  5. Select Crossbar
  6. Make sure notifications are enabled.
  7. Open the Crossbar mobile application.
  8. Click the Menu Icon
  9. Log out
  10. Log back in
Confirm Delete
Click the delete icon again to confirm. Click escape to cancel.